DELIVERY INFORMATION & MAINTENANCE

Order Pickup

Orders placed at our store are available for in-store pickup only. You will receive a message or email once your order is ready for collection. The preparation process typically takes about 2 to 4 business days, although delivery times may vary depending on the type of order, the time of purchase, and the availability of the plants.

Authorized Pickup

The order can be picked up by the order holder or another person previously indicated. Please provide all necessary information at the time of purchase to facilitate the pickup process.

Pickup Location and Hours

Orders can be collected at the following address:

2266 Monitor St., Dallas, TX 75207

Pickup is available from Monday to Saturday, between 10 AM and 4 PM.

Plant Maintenance Service:

We also offer a monthly or semi-monthly plant maintenance service. As part of this service, our team will visit your location to change the water, add necessary nutrients, and replace any damaged plants.

This service is offered at a cost of $99/month, with the first month free of charge. The plan renews automatically every month unless canceled via email before the renewal date. You can add this service at checkout.

Contact for Questions:

If you have any questions or concerns about your order, please feel free to contact us through the form available on our website or via email at info@planta-la.com. We are here to assist you with anything you need.

Thank you for choosing our store!